1. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, company name, and other contact details when you interact with us, request services, or fill out forms on our website.
• Usage Data: We collect information about your interactions with our website, including your IP address, browser type, referring websites, pages visited, and the time and date of your visits.

2. How We Use Your Information

We use your information for various purposes, including:

• Providing and Improving Services: To deliver and enhance our training services, manage your account, and communicate with you about your bookings or inquiries.
• Customer Support: To respond to your requests, support needs, and provide assistance.
• Marketing: To send you promotional materials and updates about our services, if you have opted in to receive such communications.
• Legal Compliance: To comply with legal obligations and resolve any disputes.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and providing our services (e.g., payment processors, email service providers). These parties are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
• Legal Authorities: If required by law or in response to valid legal requests, such as subpoenas or court orders.

4. Data Security

We are committed to protecting your personal information. We take the following measures to ensure its security:

• SSL Encryption: Our website uses SSL encryption to secure data transmitted between your browser and our servers.
• Regular Updates: We regularly update our WordPress installation and plugins to address security vulnerabilities.
• Access Controls: We limit access to your information to authorized personnel only.
• Secure Hosting: Our website is hosted on a secure server with protections in place to guard against unauthorized access.

While we strive to protect your information, no online system is completely secure. We will take all reasonable steps to safeguard your data but cannot guarantee its absolute security. If you have any questions about our data security practices, please contact us using the information provided in the Contact Us section.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access and Correction: You can request access to, or correction of, your personal information held by us.
• Opt-Out: You can opt-out of receiving promotional emails or other marketing communications from us by following the unsubscribe instructions included in those communications.
• Deletion: You may request the deletion of your personal information, subject to any legal or contractual obligations we may have.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and provide personalized content. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

8. International Data Transfers

As a global business, we may transfer your personal information to countries outside your jurisdiction. We ensure that such transfers are conducted in compliance with applicable data protection laws and that adequate safeguards are in place.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our privacy practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: aaron@fluentforwork.com
• Phone: +84 36 449 0397